PRIVACY POLICY

1. Overview

At Armour 24-7 Gym (located at C-601, 602 Shalin Square, Hathijan Circle, Ahmedabad, Gujarat 382445), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices concerning the collection, storage, use, and disclosure of personal information collected through our website, mobile communications, and physical facility operations.

2. Information We Collect

We may collect and process the following categories of information:

• Contact Information: Full name, email address, mobile/WhatsApp telephone number, residential address.
• Facility Access & Biometric Data: Biometric facial landmarks or RFID card tokens strictly used for verifying authorized 24/7 entry through automated turnstiles. Raw biometric images are never shared externally.
• Transactional Data: Order details, membership plans chosen, transaction references, billing history. We do not store credit/debit card numbers or CVVs; these are securely handled by PCI-DSS compliant payment gateways.
• Fitness & Health Information: Optional fitness goals, body composition metrics (InBody scan results), or relevant medical clearances provided for personalized coaching.

3. How We Use Your Information

Your information is used strictly to:

• Process and fulfill membership purchases, including the Pre-Launch Founder Pass.
• Authenticate and grant secure round-the-clock physical access to the facility.
• Send digital transaction receipts, booking confirmations, and membership notices via SMS, Email, or WhatsApp.
• Provide customer support, address billing questions, and process approved refund requests.
• Ensure premises security via round-the-clock CCTV surveillance for member safety.

4. Payment Processing & Security

When you pay online on our website, your payment credentials are transmitted directly over 256-bit SSL encrypted channels to authorized Indian Payment Gateways. We do not store sensitive cardholder data, banking passwords, or UPI PINs on our servers.

5. Third-Party Disclosures

We do not sell, trade, rent, or commercialize your personal information to third parties. We share information only with trusted service partners (such as payment processors, SMS/WhatsApp notification gateways, and cloud infrastructure providers) who are legally bound to uphold data confidentiality.

6. Data Retention & Rights

We retain membership and billing records for as long as your account remains active and as required by Indian taxation and accounting laws. You have the right to request access to, correction of, or deletion of your non-statutory personal data by contacting our grievance officer.